The Judicial Branch is upgrading the browser requirements for its applications that accept payments by credit card to meet the PCI Data Security Standard (PCI DSS) for safeguarding payment data (TLS 1.2).  We have noticed a small percentage of our users are using old browsers that are not TLS 1.2 compliant so we are suggesting that users upgrade their browsers to the following versions.  We generally recommend that people try to stay current with browser versions however you may read our “FAQs and Enabling TLS 1.2 on Older Browsers” section below for details about older browser versions:

 

To see what browser version you are using:

 

·         Microsoft Edge:  Select the three vertical dots in the upper right hand corner of your Edge browser;  then select “Settings” and “About Microsoft Edge”

·         Internet Explorer:  Select “Help” from the menu; then select “About”

·         Chrome:  Select the three vertical dots in the upper right hand corner of your Chrome Browser;  then select “Help” and “About Google Chrome”

·         Firefox:  Select “Help” from the menu; then select “About”

 

You may select one of the hyperlinks below to download the latest browser of your choice that we officially support:

 

·         Microsoft Edge

·         Internet Explorer 11

·         Chrome

·         Firefox

 

The new Microsoft Edge browser already supports TLS 1.2.  For Mac computers, the Safari web browser is installed and updated as part of macOS.  If you use any other browser, we recommend that you use the latest browser and operating system if possible.  Please note that Windows XP has not been supported by Microsoft since April 8, 2014 and no upgrade is available for this version of Windows.

 

The security standards that require the upgraded browser requirements impact credit card payments only, but it is recommended that all users stay current with browsers and other technology when possible for security reasons.

 

 

FAQs and Enabling TLS 1.2 on Older Browsers

1. What is TLS?

Transport Layer Security (TLS) is a protocol that provides privacy and data integrity between two communicating applications. It’s the most widely deployed security protocol in use today, and is used for Web browsers and other applications that require data to be securely exchanged over a network (including the Internet). The newest and most secure version of this protocol is 1.2.

2. Why am I unable to connect to the payment page/frame (or any specific banking application)?

Generally speaking, all payment and banking applications will require TLS 1.2 effective June 30, 2018. All newer versions of the major Internet browsers provide the option for using TLS 1.2.

3. What operating systems and browsers support TLS 1.2?

Operating Systems:

Windows XP and Vista can only upgrade to Internet Explorer 8, which does not support TLS 1.2. However, users of these operating systems can still install a newer version of Firefox, which does support TLS 1.2. Chrome no longer supports Windows XP as of April 2015.

 

Windows 7 and above can support TLS 1.2.

 

Browser Versions:

 

Microsoft Edge (all versions)

Internet Explorer 9, 10 & 11

Chrome 41, 42, 43 and above

Firefox 36, 37, 38 and above

Opera 27, 28, 29 and above

Safari 7 & 8

 

4. I have a current or recent browser version, but it appears TLS 1.2 is not enabled.

Here are browser specific instructions to enable TLS 1.2:

 

Internet Explorer:

1. Open Internet Explorer

2. Click ‘Tools’ and choose ‘Internet Options’

3. Select the ‘Advanced’ tab

4. Scroll down to the ‘Secuity’ section

5. Ensure a checkmark is in the ‘Use TLS 1.2’ box

6. Press ‘OK’.

Google Chrome:

1. Open Google Chrome

2. Click ‘File’ and choose ‘Settings’

3. Scroll down and select ‘Show advanced settings…’

4. Scroll to Network section and click on ‘Change proxy settings…’

5. Select the ‘Advanced’ tab

6. Scroll down to ‘Security’ section

7. Ensure a checkmark is in the ‘Use TLS 1.2’ box

8. Press ‘OK’

Firefox:

1. Open Firefox

2. Type in ‘about:config’ in the URL bar and press Enter

3. Scroll down to ‘security.tls.version.max’ and press Enter

4. Set the value to 3

5. Press ‘OK’

Opera:

1. Open Opera

2. Click CTRL+F12

3. Click on ‘Security’

4. Click on ‘Security Protocols…’

5. Ensure a checkmark is in the ‘Enable TLS 1.2’

6. Press ‘OK’ twice

Safari:

1. There are no options for enabling TLS. Any version of Safari 7 or greater has

these protocols enabled by default